Data FAQ

What kind of data do we collect?

What are the requirements for the mention to be found?

Written by Mick Griffin
Updated over a week ago

Why can’t I add a new project/keyword?

Everything you need to know about your project/keyword limits

Written by Mick Griffin
Updated over a week ago

I have a limit of 5 keywords, does this mean I can create 5 projects?

Everything you need to know about your projects and number of keywords

Written by Mick Griffin
Updated over a week ago

How long are you going to store my mentions in the archive?

For how long will you store my mentions in the archive?

Written by Mick Griffin
Updated over a week ago

Why is there a difference in the number of collected tweets compared to Twitter or some other tools?

Why I do not see some of the retweets?

Written by Mick Griffin
Updated over a week ago

How long does it take Brand24 to gather a mention that I posted just a moment ago?

How soon will you find something that I've just posted?

Written by Mick Griffin
Updated over a week ago

I've made changes in my project but I can't see any new results, why?

How soon the project will be updated after I've changed my keywords?

Written by Mick Griffin
Updated over a week ago

Why am I not getting any results in my project?

Why you may experience lack of data

Written by Mick Griffin
Updated over a week ago

How can I optimize my project configuration?

What to do when you experience lack of data

Written by Mick Griffin
Updated over a week ago

Will Brand24 collect mentions from (enter the name of website)?

What kind of data do you collect?

Written by Mick Griffin
Updated over a week ago

Is there a Brand24 iOS or Android app?

Everything you need to know about Brand24 mobile app

Written by Mick Griffin
Updated over a week ago

How to track hashtag popularity over time?

How to track hashtag popularity over time?

Written by Mick Griffin
Updated over a week ago

Does Brand24 provide historical data?

Will you collect historical data as well?

Written by Mick Griffin
Updated over a week ago

Do you offer sentiment analysis?

How sentiment analysis works

Written by Mick Griffin
Updated over a week ago