Facebook & Instagram

Articles designed to help you collect data from Facebook and Instagram

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22 articles in this collection
Written by Michal Sadowski

Can you provide a link to past changes in Facebook and Instagram API that influenced data collection process?

Link provided inside article
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Written by Michal Sadowski
Updated over a week ago

I linked my Instagram account with Facebook Page, but it is still unavailable during integration. What can I do?

In some cases, Facebook needs you to confirm the link between Instagram and Facebook accounts.
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Written by Michal Sadowski
Updated over a week ago

Are there any limits for the number of hashtags I can track on Instagram?

30 unique hashtags per single integration
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Written by Michal Sadowski
Updated over a week ago

Is it possible to collect paid or promoted posts?

Information about paid or boosted posts on social media
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Written by Michal Sadowski
Updated over a week ago

Can I export Facebook and/or Instagram data as an Excel (CSV) file?

Unfortunately not at this time
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Written by Michal Sadowski
Updated over a week ago

Can I use FB & IG data in my PDF reports?

Of course!
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Written by Michal Sadowski
Updated over a week ago

How to start collecting Facebook & Instagram Data

Follow these steps to activate FB & IG data in your project
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Written by Michal Sadowski
Updated over a week ago

Can I use a regular Instagram profile for integration?

What sort of profile do you need to set up your integration?
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Written by Michal Sadowski
Updated over a week ago

What is an Instagram Business or Creator Account?

Definition of an Instagram Business or Creator account
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Written by Michal Sadowski
Updated over a week ago

How to switch your Instagram account to a Business/Creator account

Watch this short video to discover how to switch your personal instagram account to the a business/creator account
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Written by Michal Sadowski
Updated over a week ago

Is Facebook and Instagram data collected by Brand24 compliant with GDPR/RODO?

Yes :)
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Written by Michal Sadowski
Updated over a week ago

Why do some of your competitors offer additional Facebook or Instagram data.

Some potential explanations
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Written by Michal Sadowski
Updated over a week ago

Can I track mentions across Instagram Stories or Facebook Stories?

Unfortunately - it's not yet possible.
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Written by Michal Sadowski
Updated over a week ago

Why can I not access public mentions from personal Facebook profiles?

Due to privacy-related changes
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Written by Michal Sadowski
Updated over a week ago

Can I collect mentions from Facebook Groups?

Unfortunately not, and here's why.
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Written by Michal Sadowski
Updated over a week ago

What type of Instagram data does Brand24 offer?

Learn more about what data you can collect from Instagram in your Brand24 account
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Written by Michal Sadowski
Updated over a week ago

Why am I not seeing avatars for Facebook and Instagram mentions?

Quick explanation on why profile avatars (display pictures) are not available
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Written by Michal Sadowski
Updated over a week ago

How can I use Brand24 for Influencer Marketing?

How can you use your FB/IG data in your influencer marketing strategy
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Written by Michal Sadowski
Updated over a week ago

Brand24 missed a public mentions from Facebook or Instagram. Why is that?

Some reasons why we may not have been able to collect your Facebook or Instagram post
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Written by Michal Sadowski
Updated over a week ago

Can I access stats such as number of likes, comments and shares for public posts collected via Brand24?

A short summary of what you should expect.
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Written by Michal Sadowski
Updated over a week ago

How does Brand24 collect Facebook and Instagram data?

Summary of how we collect Facebook/Instagram Data
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Written by Michal Sadowski
Updated over a week ago

What type of Facebook data does Brand24 offer?

Learn more about the sort of Facebook data you can expect to collect in your project
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Written by Michal Sadowski
Updated over a week ago