Facebook & Instagram

Can you provide a link to past changes in Facebook and Instagram API that influenced data collection process?

Link provided inside article

Written by Michal Sadowski
Updated over a week ago

I linked my Instagram account with Facebook Page, but it is still unavailable during integration. What can I do?

In some cases, Facebook needs you to confirm the link between Instagram and Facebook accounts.

Written by Michal Sadowski
Updated over a week ago

Are there any limits for the number of hashtags I can track on Instagram?

30 unique hashtags per single integration

Written by Michal Sadowski
Updated over a week ago

Is it possible to collect paid or promoted posts?

Information about paid or boosted posts on social media

Written by Michal Sadowski
Updated over a week ago

Can I export Facebook and/or Instagram data as an Excel (CSV) file?

Unfortunately not at this time

Written by Michal Sadowski
Updated over a week ago

Can I use FB & IG data in my PDF reports?

Of course!

Written by Michal Sadowski
Updated over a week ago

How to start collecting Facebook & Instagram Data

Follow these steps to activate FB & IG data in your project

Written by Michal Sadowski
Updated over a week ago

Can I use a regular Instagram profile for integration?

What sort of profile do you need to set up your integration?

Written by Michal Sadowski
Updated over a week ago

What is an Instagram Business or Creator Account?

Definition of an Instagram Business or Creator account

Written by Michal Sadowski
Updated over a week ago

How to switch your Instagram account to a Business/Creator account

Watch this short video to discover how to switch your personal instagram account to the a business/creator account

Written by Michal Sadowski
Updated over a week ago

Is Facebook and Instagram data collected by Brand24 compliant with GDPR/RODO?

Yes :)

Written by Michal Sadowski
Updated over a week ago

Why do some of your competitors offer additional Facebook or Instagram data.

Some potential explanations

Written by Michal Sadowski
Updated over a week ago

Can I track mentions across Instagram Stories or Facebook Stories?

Unfortunately - it's not yet possible.

Written by Michal Sadowski
Updated over a week ago

Why can I not access public mentions from personal Facebook profiles?

Due to privacy-related changes

Written by Michal Sadowski
Updated over a week ago

Can I collect mentions from Facebook Groups?

Unfortunately not, and here's why.

Written by Michal Sadowski
Updated over a week ago

What type of Instagram data does Brand24 offer?

Learn more about what data you can collect from Instagram in your Brand24 account

Written by Michal Sadowski
Updated over a week ago

Why am I not seeing avatars for Facebook and Instagram mentions?

Quick explanation on why profile avatars (display pictures) are not available

Written by Michal Sadowski
Updated over a week ago

How can I use Brand24 for Influencer Marketing?

How can you use your FB/IG data in your influencer marketing strategy

Written by Michal Sadowski
Updated over a week ago

Brand24 missed a public mentions from Facebook or Instagram. Why is that?

Some reasons why we may not have been able to collect your Facebook or Instagram post

Written by Michal Sadowski
Updated over a week ago

Can I access stats such as number of likes, comments and shares for public posts collected via Brand24?

A short summary of what you should expect.

Written by Michal Sadowski
Updated over a week ago

How does Brand24 collect Facebook and Instagram data?

Summary of how we collect Facebook/Instagram Data

Written by Michal Sadowski
Updated over a week ago

What type of Facebook data does Brand24 offer?

Learn more about the sort of Facebook data you can expect to collect in your project

Written by Michal Sadowski
Updated over a week ago