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Facebook & Instagram
Facebook & Instagram
Articles designed to help you collect data from Facebook and Instagram
22 articles in this collection
Written by
Michal Sadowski
Can you provide a link to past changes in Facebook and Instagram API that influenced data collection process?
Link provided inside article
Written by
Michal Sadowski
Updated over a week ago
I linked my Instagram account with Facebook Page, but it is still unavailable during integration. What can I do?
In some cases, Facebook needs you to confirm the link between Instagram and Facebook accounts.
Written by
Michal Sadowski
Updated over a week ago
Are there any limits for the number of hashtags I can track on Instagram?
30 unique hashtags per single integration
Written by
Michal Sadowski
Updated over a week ago
Is it possible to collect paid or promoted posts?
Information about paid or boosted posts on social media
Written by
Michal Sadowski
Updated over a week ago
Can I export Facebook and/or Instagram data as an Excel (CSV) file?
Unfortunately not at this time
Written by
Michal Sadowski
Updated over a week ago
Can I use FB & IG data in my PDF reports?
Of course!
Written by
Michal Sadowski
Updated over a week ago
How to start collecting Facebook & Instagram Data
Follow these steps to activate FB & IG data in your project
Written by
Michal Sadowski
Updated over a week ago
Can I use a regular Instagram profile for integration?
What sort of profile do you need to set up your integration?
Written by
Michal Sadowski
Updated over a week ago
What is an Instagram Business or Creator Account?
Definition of an Instagram Business or Creator account
Written by
Michal Sadowski
Updated over a week ago
How to switch your Instagram account to a Business/Creator account
Watch this short video to discover how to switch your personal instagram account to the a business/creator account
Written by
Michal Sadowski
Updated over a week ago
Is Facebook and Instagram data collected by Brand24 compliant with GDPR/RODO?
Yes :)
Written by
Michal Sadowski
Updated over a week ago
Why do some of your competitors offer additional Facebook or Instagram data.
Some potential explanations
Written by
Michal Sadowski
Updated over a week ago
Can I track mentions across Instagram Stories or Facebook Stories?
Unfortunately - it's not yet possible.
Written by
Michal Sadowski
Updated over a week ago
Why can I not access public mentions from personal Facebook profiles?
Due to privacy-related changes
Written by
Michal Sadowski
Updated over a week ago
Can I collect mentions from Facebook Groups?
Unfortunately not, and here's why.
Written by
Michal Sadowski
Updated over a week ago
What type of Instagram data does Brand24 offer?
Learn more about what data you can collect from Instagram in your Brand24 account
Written by
Michal Sadowski
Updated over a week ago
Why am I not seeing avatars for Facebook and Instagram mentions?
Quick explanation on why profile avatars (display pictures) are not available
Written by
Michal Sadowski
Updated over a week ago
How can I use Brand24 for Influencer Marketing?
How can you use your FB/IG data in your influencer marketing strategy
Written by
Michal Sadowski
Updated over a week ago
Brand24 missed a public mentions from Facebook or Instagram. Why is that?
Some reasons why we may not have been able to collect your Facebook or Instagram post
Written by
Michal Sadowski
Updated over a week ago
Can I access stats such as number of likes, comments and shares for public posts collected via Brand24?
A short summary of what you should expect.
Written by
Michal Sadowski
Updated over a week ago
How does Brand24 collect Facebook and Instagram data?
Summary of how we collect Facebook/Instagram Data
Written by
Michal Sadowski
Updated over a week ago
What type of Facebook data does Brand24 offer?
Learn more about the sort of Facebook data you can expect to collect in your project
Written by
Michal Sadowski
Updated over a week ago