This solely depends on your subscription plan - in our Pro and Enterprise subscription plans, we offer real-time updates where new mentions are typically collected in a matter of minutes. Team plans get data updates every hour, and Individual plans get updates every 12 hours.
And please remember that we can only collect it, if it's public - available to see under Incognito mode in your browser :)
We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch.