This solely depends on your subscription plan - in our Pro and Enterprise subscription plans, we offer real-time updates where new mentions are typically collected in a matter of minutes. Team plans get data updates every hour, and Individual plans get updates every 12 hours.
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And please remember that we can only collect it, if it's public - available to see under Incognito mode in your browser :)

We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch.

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