All Collections
FAQ
Data dashboards
I've made changes in my project but I can't see any new results, why?
I've made changes in my project but I can't see any new results, why?

How soon will the project be updated after I've changed my keywords?

Daniel Baradziej avatar
Written by Daniel Baradziej
Updated over a week ago

Changes to project settings come into effect when your project is scheduled to collect new mentions again - in 12 hours, 1 hour, or in real-time, depending on your current subscription. Also, mentions that are already collected won’t be affected by those changes.

However, if you still do not see any new results - please reach out to your Account Manager, who'll be happy to check project settings with you so you'll get the best results possible!

We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at help@brand24.com or send us a message using the chat box on the bottom-right side of your dashboard.


Did this answer your question?