Skip to main content
All CollectionsIntegrationsFacebook & Instagram
Why can I not access public mentions from personal Facebook profiles?
Why can I not access public mentions from personal Facebook profiles?

Due to privacy-related changes

Updated over a week ago

Due to privacy-related changes, Facebook excluded the ability to collect mentions from personal profiles.

We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at help@brand24.com or send us a message using the chat box on the bottom-right side of your dashboard.

Did this answer your question?