To use Brand24's Facebook and Instagram data integration, you must first set your Instagram account to 'Business' or 'Creator' mode.
What is Instagram Business/Creator profile?
When your account is set to Instagram's professional account modes, they'll provide you with more tools and features to help you grow your business via their platform.
You can find out more about it via Instagram's official FAQ.
How to switch accounts
Watch this short tutorial video to find out how to do this in just a few small steps:
Can I use a regular Instagram profile for integration?
Unfortunately not. Facebook API requires the use of Instagram Business or Creator Account.
We hope this article has been useful to you. If you have any further questions or need help, please don't hesitate to contact us.