This solely depends on your subscription plan - in our Pro and Enterprise subscription plans, we offer real-time updates where new mentions are typically collected in a matter of minutes. Team plans get data updates every hour, and Individual plans get updates every 12 hours.
And please remember that we can only collect it, if it's public - available to see under Incognito mode in your browser :)
We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at email@example.com or send us a message using the chat box on the bottom-right side of your dashboard.