If you haven't had a chance to already - Set up your Facebook/Instagram Data integration
Brand24 now helps you to collect some of the publicly available Instagram mentions via our dedicated integration. To start your integration, you are required to authorize your account using your Instagram Business or Creator Account
Once you have completed your integration setup, Brand24 will be able to collect public mentions from Instagram, including:
Public photos and videos containing a specific hashtag/hashtags
Public photos, videos, and comments in which an Instagram Business or Creator Account's alias has been tagged or @mentioned
Public photos and/or videos posted by an Instagram Business or Creator Account's account
We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at help@brand24.com or send us a message using the chat box on the bottom-right side of your dashboard.