Brand24 offers Sentiment Analysis. What’s more, we analyze over 90 languages, including Chinese, Arabic, and Greek!
You can easily spot the sentiment tab above the mentions:
However, it is still very challenging to detect the sentiment of some posts because of sarcasm and the general context of discussion - we're doing our best to make it as accurate as possible!
Our Brand24 Sentiment Identification Algorithm just upgraded its score from 61% to a whopping 95%*!
Mentions are analyzed using our state-of-the-art deep learning approach. Our neutral nets were trained on thousands of texts and articles to get knowledge about human language and recognize sentiment in a pretty awesome way!
However! If you find any mistakes, pleeeeease let us know so we can improve our solution and serve you better!
* In terms of macro averaged F1 metric evaluated on 50k mentions.
We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at email@example.com or send us a message using the chat box on the bottom-right side of your dashboard.