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What kind of data do we collect?
What kind of data do we collect?

What are the requirements for a mention to be found?

Updated over a week ago

If it’s public - we’ll most likely collect it! To check if it’s public simply go to your incognito mode 🕵🏻‍♀️ and if it’s there it’s public!

But do remember that web and social media monitoring tools like Brand24 focus on getting your data from the moment you set up your project. That being said, we'll try our hardest to get as much historical data as possible from the last 30 days.

Want to know how to set up your Brand24 account to collect Instagram and Facebook data - find out more here:

If you're looking for details on how we process our data, you can find those links useful: Terms of Use and our Privacy Policy.

Let's look for them, shall we?

We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at help@brand24.com or send us a message using the chat box on the bottom-right side of your dashboard.

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