If you haven't had a chance to already - Set up your Facebook/Instagram Data integration
Brand24 now helps you to collect some of the publicly available Facebook mentions via our dedicated integration.
Once you have completed your integration set up, Brand24 will be able to collect public mentions including:
Public posts in which the Facebook Page has been tagged
Public posts that were published by Facebook Page
Public posts published by individual users on the Facebook Page
Comments on public posts published by Facebook Page (available starting April 2020)
Facebook Page reviews (available starting April 2020)