Changes to project settings come into effect when your project is scheduled to collect new mentions again - in 12 hours, 1 hour, or in real-time, depending on your current subscription. Also, mentions that are already collected won’t be affected by those changes.

However, if you still do not see any new results - please reach out to your Account Manager, who'll be happy to check project settings with you so you'll get the best results possible!

We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at or send us a message using the chat box on the bottom-right side of your dashboard.

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