Brand24.com

Michal Sadowski

Daniel Baradziej

Everything you need to know about Brand24 mobile app

Is there a Brand24 iOS or Android app?

Do you have Partner Program?

Does Brand24 collect historical data?

What to do when somebody else needs access to your account or specific project

How can I assign access to my account or projects?

General

Trial 101: all you need to know about it 📚

Which plan is the trial based on and how long does it last?

Can I get a discount?

Is 20 keywords the maximum plan you offer?

For how long will you store my mentions in the archive?

How long are you going to store my mentions in the archive?

You’re done with Brand24 and want to delete the trial account?

How to delete my trial account?

I need a custom plan, can I get it?

All you need to know about our pricing offer.

What are the differences between pricing plans?

If you need a training session or simply to discuss your needs with us.

I need a demo session, do you provide it?

Trial

What to do when you need more keywords or users

Where can I buy extra keywords or extra users?

How can I cancel my subscription?

Everything about managing your accounts, if you have more than one.

How to switch between accounts if I have more?

Where can I contact my Account Manager?

Paid subscription

Your Step-by-Step guide on how to start collecting Facebook & Instagram data in Brand24

How to start collecting Instagram & Facebook Data

A complete FAQ on all the questions you might have about your Facebook & Instagram integration

The Complete Facebook & Instagram Data Guide

Is keyword a project? Can I have more than one keyword in a project?

What is the difference between a project and a keyword (why to group keywords in projects)?

Why am I not getting any results in my project?

Everything you need to know about your project/keyword limits

Why can’t I add a new project/keyword?

What to do when you experience lack of data

How can I optimize my project configuration?

How can I delete the project?

How many keywords can I track?

What can be used as a keyword in the project setup?

What’s the keyword?

How can you narrow down your results using different operators

Does Brand24 provide Boolean search?

Project setup

What are the requirements for a mention to be found?

What kind of data do we collect?

Facebook integration didn’t work. What to do?

Do you collect retweets?

Everything you need to know about Newsletter tracking.

Newsletter monitoring - how to add it to my project?

Will Brand24 collect mentions from (enter the name of the website)?

Sources of tracking

Everything you need to know about sentiment analysis!

Do you offer sentiment analysis?

How can I block a particular author/domain?

How can I download mentions to my drive?

How soon will the project be updated after I've changed my keywords?

I've made changes in my project but I can't see any new results, why?

What you should do when you want to get rid off some mentions

How can I delete collected mentions?

Can I find mentions coming from specific websites?

How can I find mentions coming from specific websites?

How soon will you find something that I've just posted?

How long does it take Brand24 to gather a mention that I posted just a moment ago?

A Quick Guide on how to use the tag function

Can I Tag a Mention?

Data dashboards

What to do when somebody else needs access to your account or a specific project.